Your ClamAV installation is OUTDATED - please update immediately!
Solution: ClamWin uses ClamAV as its scanning engine. This message will appear if a new version of ClamAV has been released with important extra functionality. Upgrading ClamWin will prevent this message appearing again.
ClamWin's automatic updates do not currently upgrade the software itself - they just update the virus database. The automatic software update in ClamWin is being developed.
A: You can create a copy of ClamWin on a CD or USB flash drive to use on a PC that does not have ClamWin installed. There is a tutorial explaining how to do this at http://www.phillipsuk.org/howto/ClamWin-CDUSB.html
A: At the moment, ClamWin is only available in English. Translating ClamWin would be difficult. However, this will change in the future (probably around version 1.0) and features will be added to make it easier to produce localised versions of ClamWin.
However, translated versions of the FAQ are available in the Documents section of the ClamWin SourceForge.net project web site.
If you would like to translate the ClamWin manual and/or FAQ into your language, please contact Russ Phillips at avantman42@users.sourceforge.net
A: Yes, just run the normal set up program, and install over the top of the existing version.
A: This option only appears if Microsoft Outlook is installed on the computer. Note that Outlook (which is part of the Microsoft Office suite) and Outlook Express (which comes as part of Windows) are two very different programs (despite the similarity in names). ClamWin does not integrate with Outlook Express.
A: No. However, if the "Integration with Windows Explorer" option is checked during installation, any file can be scanned from within Windows Explorer simply by right-clicking on it and selecting "Scan For Viruses With ClamWin"
This feature is being worked on, and should be available in a later version.
A: Download the EICAR anti-virus test file from http://www.eicar.org/anti_virus_test_file.htm This is not a virus, but a standard test file. Any anti-virus program should recognise it and treat it as a virus. ClamWin will report it as "Eicar-Test-Signature". The file is a DOS program, and if run it will print the message "EICAR-STANDARD-ANTIVIRUS-TEST-FILE!"
A: ClamWin will not appear as an add-in. However, if it is properly installed, an extra menu option ("About ClamWin") will have been added to Outlook's Help menu.
A: If ClamWin is installed with Outlook integration, it will check all incoming and outgoing e-mails for viruses. E-mails are checked automatically when they are opened. If an incoming e-mail has a virus attachment, the attachment will be replaced with a report file.
A: ClamWin uses the same database as ClamAV (www.clamav.net). Viruses that are not in the database can be reported using the on-line form at www.clamav.net/sendvirus.html. Please make sure that you have updated your database to the latest version before using this form. False positives can also be reported here.
A: You can either set ClamWin to quarantine the files or alternatively locate the infected files by examining the reports and manually delete them. If the Outlook integration option was chosen during installation, ClamWin will automatically remove infected attachments from emails in Outlook.
A: ClamWin stores each user's configuration separately, so they can each have different settings. However, you can alter what ClamWin uses as the default configuration. See "Modifying ClamWin's Default Configuration" section in the Advanced section.